Privacy Policy
At Canadian Connect Tours, we are committed to protecting the privacy and security of your personal information. This Privacy Policy, which you consent to by using our services or accessing our website, explains how we collect, use, and disclose the information you provide. Your consent is crucial as it signifies your control over your personal information and fosters trust in our services.
Information We Collect
1.1 Personal Information:
We may collect specific personal information, including your name, address, email address, phone number, payment information, and any other information you voluntarily provide to us during the booking process or when contacting our customer service representatives. This detailed list provides a clear understanding of the types of personal information we collect.
1.2 Non-Personal Information:
We may also collect non-personal information, such as demographic data, IP addresses, browser types, device information, and website usage statistics. When you interact with our website, this information is collected automatically through cookies, log files and similar technologies.
Use of Information
2.1 Providing and Improving Services:
We use the information we collect to process bookings, provide the requested services, communicate with you, and improve the quality of our offerings. This may include contacting you about your bookings, sending essential updates or notifications, and responding to your inquiries or requests.
2.2 Marketing Communications:
With your consent, we may use your personal information to send you promotional emails, newsletters, or other marketing communications. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
2.3 Service Enhancement:
Your information helps us understand your preferences and tailor our services to meet your needs better. We may analyze the data we collect to improve our website, enhance user experience, and develop new features or offerings.
2.4 Legal Obligations and Protection:
We may use and disclose your information as required by law or to protect our rights, safety, or property. This includes cooperating with law enforcement agencies, enforcing our terms and conditions, and complying with legal processes or regulatory requirements.
Information Sharing
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in delivering our services. These may include transportation companies, hotels, payment processors, marketing agencies, and IT service providers. We ensure that these third parties maintain the confidentiality and security of your information and only use it for the purposes for which it was provided.
3.2 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our business or assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control.
3.3 Legal Compliance:
We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to subpoenas, court orders, or other lawful requests for information.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While no method of transmission over the Internet or electronic storage is 100% secure, we want to reassure you that we are doing our best to safeguard your information.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, personalize content, analyze website traffic, and understand how you interact with our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your user experience.
Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience or reference. We are not responsible for these third-party websites’ privacy practices, content, or reliability. We encourage you to review the privacy policies of those websites before providing any personal information.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.
Changes to the Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the revised effective date. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please get in touch with us using the information provided below:
contact@canadianconnecttours.com
We will respond to your inquiries as soon as reasonably possible.